Burnout and Flow with moderating effect of individualism/collectivism. A Study in Malaysian Hotel Industry

被引：4
|
作者：
Kasa, Mark [1 ]
Hassan, Zaiton [2 ]
机构：
[1] UCSI Univ Sarawak Campus,Lot 2498,Jalan Tun Jugah, Kuching, Sarawak, Malaysia
[2] Univ Malaysia Sarawak, Kota Samarahan 94300, Sarawak, Malaysia
来源：
3RD GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES (GCBSS-2016) ON CONTEMPORARY ISSUES IN MANAGEMENT AND SOCIAL SCIENCES RESEARCH | 2016年 / 219卷
关键词：
Burnout; flow; hotel employees; individualism; -; collectivism; moderating; WORK ENGAGEMENT; RESOURCES; CONSEQUENCES; CONSERVATION; PERFORMANCE; TEACHERS; STRESS;
D O I：
10.1016/j.sbspro.2016.05.063
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Hotel employees often experience burnout and this phenomena could negatively impact either the employees or employers. The objective of this paper is to explore burnout and its relationship with flow with socio-cultural factors as the moderator. A cross-sectional study, utilizing 317 hotel employees in Kuching, Sarawak was analyzed via AMOS version 21. It was found that burnout correlated with flow and individualism/collectivism factors was not as moderating factor. The results suggest a starting point to shift the burnout phenomena as a favourable stage in improving flow experience. (C) 2016 The Authors. Published by Elsevier Ltd.
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页码：416 / 423
页数：8
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