Mediating Effect of Sustainable Product Development on Relationship between Quality Management Practices and Organizational Performance: Empirical Study of Malaysian Automotive Industry

被引：2
|
作者：
Ahmad, Mohd Akhir [1 ]
Asaad, Mohd Norhasni [1 ]
Saad, Rohaizah [1 ]
Iteng, Rosman [1 ]
Rahim, Mohd Kamarul Irwan Abdul [1 ]
机构：
[1] Univ Utara Malaysia, Sch Technol Management & Logist, Sintok 06010, Kedah, Malaysia
来源：
PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON APPLIED SCIENCE AND TECHNOLOGY 2016 (ICAST '16) | 2016年 / 1761卷
关键词：
D O I：
10.1063/1.4960850
中图分类号：
O59 [应用物理学];
学科分类号：
摘要：
Global competition in the automotive industry has encouraged companies to implement quality management practices in all managerial aspects to ensure customer satisfaction in products and reduce costs. Therefore, guaranteeing only product quality is insufficient without considering product sustainability, which involves economic, environment, and social elements. Companies that meet both objectives gain advantages in the modern business environment. This study addresses the issues regarding product quality and sustainability in small and medium-sized enterprises in the Malaysian automotive industry. A research was carried out in 91 SMEs automotive suppliers in throughout Malaysia. The analyzed using SPSS ver.23 has been proposed in correlation study. Specifically, this study investigates the relationship between quality management practices and organizational performance as well as the mediating effect of sustainable product development on this relationship.
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页数：6
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