The dynamics of customer service: Reflections on the changing nature of customer/provider interactions - Gutek,BA

被引：0
|
作者：
Clardy, A
机构：
来源：
PERSONNEL PSYCHOLOGY | 1996年 / 49卷 / 04期
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D O I：
暂无
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
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页码：1030 / 1033
页数：4
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