A Case Study on Web-Based Information System Evaluation

被引：0
|
作者：
Tokdemir, Gul [1 ]
Bilgen, Semih [2 ]
Ercil, Yavuz [3 ]
机构：
[1] Cankaya Univ, Ankara, Turkey
[2] Middle E Tech Univ, Ankara, Turkey
[3] Baskent Univ, Ankara, Turkey
来源：
PROCEEDINGS OF THE 8TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2014) | 2014年
关键词：
web-based information systems; effectiveness; assessment; SERVICE QUALITY; E-GOVERNMENT; SUCCESS;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
A new framework is proposed to assess web-based information systems (WISs) which is domain-independent, that is, can be applied for profit seeking as well as service oriented or non-profit seeking organizations. Assessment starts from an identification of the critical success factors (CSF) that outline organizational strategies, and proceeds to determine the measures of three categories of relationships: User-WIS, Other systems-WIS, Organization-WIS. These measures and CSF's are evaluated collectively to arrive at an effectiveness measure. A case study illustrating the applicability of the assessment framework in the e-business domain is presented.
引用
收藏
页码：244 / 252
页数：9
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