The relationship between process mapping and conceptual modeling on knowledge management: a case study applied in a digital library

被引:1
|
作者
Hamanaka, Raissa Yuri [1 ]
Soares, Filipi Miranda [1 ]
机构
[1] Univ Fed Minas Gerais, Belo Horizonte, MG, Brazil
来源
INVESTIGACION BIBLIOTECOLOGICA | 2019年 / 33卷 / 81期
关键词
Process Mapping; Knowledge Management; KM; Conceptual Modeling;
D O I
10.22201/iibi.24488321xe.2019.81.57997
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This work aims to demonstrate the relationship between process mapping and conceptual modeling within the context of Knowledge Management (KM) and as an activity to be carried out by information professionals. Mapping is the first activity of process modeling and precedes conceptual modeling that is embedded in the context of KM, which aims to identify and share the tacit knowledge of individuals with the intention of making processes more efficient and facilitate strategic decision making. The article addresses a literature review on KM and conceptual modeling, and relates them to process mapping. Next, the mapping is exemplified by means of a case study in the registration system of theses and dissertations of Porto's Accounting and Business School.
引用
收藏
页码:223 / 240
页数:18
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