Informal In-Game Help Practices in Massive Multiplayer Online Games

被引：0

作者：

Okopny, Paul ^{[1
]}

Musabirov, Ilya ^{[1
]}

Alexandrov, Daniel ^{[1
]}

机构：

[1] Natl Res Univ, Higher Sch Econ, 16 Ulitsa Soyuza Pechatnikov, St Petersburg 190121, Russia

来源：

SOCIAL INFORMATICS | 2015年 / 8852卷

关键词：

Online games; Help practices; MMOG; Online communities;

D O I：

10.1007/978-3-319-15168-7_27

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

In this paper we explore helping behavior of support agents and regular players in browser-based MMORTS/RPG Castlot. Using chat logs from 12 servers, we analyzed differences between support agents and regular players. We have found that the major in-game verbal help is being provided by players and not by support agents. We have also found that support agents' helping behavior drops dramatically as a server ages, while regular players preserve helping practice, that is mostly transferred from public to guild chat channels.

引用

页码：218 / 222

页数：5

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