Informal In-Game Help Practices in Massive Multiplayer Online Games

被引：0
|
作者：
Okopny, Paul [1 ]
Musabirov, Ilya [1 ]
Alexandrov, Daniel [1 ]
机构：
[1] Natl Res Univ, Higher Sch Econ, 16 Ulitsa Soyuza Pechatnikov, St Petersburg 190121, Russia
来源：
SOCIAL INFORMATICS | 2015年 / 8852卷
关键词：
Online games; Help practices; MMOG; Online communities;
D O I：
10.1007/978-3-319-15168-7_27
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
In this paper we explore helping behavior of support agents and regular players in browser-based MMORTS/RPG Castlot. Using chat logs from 12 servers, we analyzed differences between support agents and regular players. We have found that the major in-game verbal help is being provided by players and not by support agents. We have also found that support agents' helping behavior drops dramatically as a server ages, while regular players preserve helping practice, that is mostly transferred from public to guild chat channels.
引用
收藏
页码：218 / 222
页数：5
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