Review of features of enterprise portals to support the knowledge management processes

被引：0
|
作者：
Chaudhry, AS [1 ]
Chye, QK [1 ]
机构：
[1] Nanyang Technol Univ, Sch Commun & Informat, Singapore 637718, Singapore
来源：
INFORMATION TECHNOLOGY AND ORGANIZATIONS: TRENDS, ISSUES, CHALLENGES AND SOLUTIONS, VOLS 1 AND 2 | 2003年
关键词：
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Many Portal products are being marketed with the claims that organizations can reap the benefits of knowledge management by implementing a portal solution. An exploratory study of review of features of selected Enterprise portal products revealed that Portal products were not able to fully support the requirements of knowledge management processes. These are lacking in services such as categorization, workflow, document management, collaboration, and business intelligence. However, several products were found strong in personalization, content management, folder sharing, and search and retrieval services. Portal products cannot fully support processes such as classification, sharing, capture maintenance, and generation of knowledge but are good in supporting the presentation process. The study concluded that these products should provide capabilities to handle multimedia, incorporate metadata and taxonomy, and provide tools for workflow and mining.
引用
收藏
页码：300 / 303
页数：4
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