Factors influencing the success of business model in the hospitality service industry

被引：20
|
作者：
Langvinie, Neringa [1 ]
Daunoraviciute, Ingrida [1 ]
机构：
[1] Kaunas Univ Technol, K Donelaicio G 73, LT-44029 Kaunas, Lithuania
来源：
20TH INTERNATIONAL SCIENTIFIC CONFERENCE - ECONOMICS AND MANAGEMENT 2015 (ICEM-2015) | 2015年 / 213卷
关键词：
Business model; Hospitality service; Hospitality industry; Factors for business models success;
D O I：
10.1016/j.sbspro.2015.11.503
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The paper presents factors, influencing the success of business models used in the hospitality industry. The methodology of the research are scientific literature analysis and synthesis. The main results of the research showed that the success of the business, acting in the hospitality, grounded on the customer value creation, innovations implemented in the processes of the service delivery, and relationships with other partners in the sector, as well as customer. (C) 2015 Published by Elsevier Ltd.
引用
收藏
页码：902 / 910
页数：9
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