Focus on service quality and innovation in the pharmacy

被引：0
|
作者：
Sicard, Jerome [1 ]
机构：
[1] Pharmacie Principale Sicard, 2 Rue Marne, F-51000 Chalons Sur Marne, France
来源：
ACTUALITES PHARMACEUTIQUES | 2021年 / 60卷 / 611期
关键词：
D O I：
10.1016/j.actpha.2021.10.001
中图分类号：
R9 [药学];
学科分类号：
1007 ;
摘要：
引用
收藏
页码：1 / 1
页数：1
相关论文
共 50 条
  • [41] Imperatives of service innovation and service quality for customer satisfaction: Perspective on higher education
    Danjuma, Ibrahim
    Rasli, Amran
    [J]. ASIA PACIFIC BUSINESS INNOVATION AND TECHNOLOGY MANAGEMENT SOCIETY, 2012, 40 : 347 - 352
  • [42] Service innovation quality in healthcare: service innovativeness and organisational renewal as driving forces
    Mu, Yu
    Bossink, Bart
    Vinig, Tsvi
    [J]. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2019, 30 (11-12) : 1219 - 1234
  • [43] Mediation Effect of Service Quality on the Relationship of Healthcare Service Innovation and Outpatient Experience
    Ali, Amena Haeba
    Hasan, Hazmilah
    Akmal, Suriati
    [J]. INTERNATIONAL JOURNAL OF SUSTAINABLE CONSTRUCTION ENGINEERING AND TECHNOLOGY, 2022, 13 (04): : 54 - 70
  • [44] A Study on Service Innovation and Service Quality Improvement Based on Service Blueprint - A Case in Yansha Outlets
    Feng, Jun
    Wang, Jing
    Gao, Yipei
    Zhou, Linping
    [J]. PROCEEDINGS OF 2013 INTERNATIONAL SYMPOSIUM ON APPLIED ENGINEERING, TECHNICAL MANAGEMENT, AND INNOVATION, 2014, : 282 - 286
  • [45] Sustaining innovation of information technology service providers Focus on the role of organisational collectivism
    Presbitero, Alfred
    Roxas, Banjo
    Chadee, Doren
    [J]. INTERNATIONAL JOURNAL OF PHYSICAL DISTRIBUTION & LOGISTICS MANAGEMENT, 2017, 47 (2-3) : 156 - 174
  • [46] PHARMACISTS DISPENSING ACCURACY IN A HIGH-VOLUME OUTPATIENT PHARMACY SERVICE - FOCUS ON RISK MANAGEMENT
    GUERNSEY, BG
    INGRIM, NB
    HOKANSON, JA
    DOUTRE, WH
    BRYANT, SG
    BLAIR, CW
    GALVAN, E
    [J]. DRUG INTELLIGENCE & CLINICAL PHARMACY, 1983, 17 (10): : 742 - 746
  • [47] Medication review service implementation in community pharmacy settings: Scoping review with focus on implementation studies
    Brandt, Jaden
    Le, Me-Linh
    Jantscher, Sonja
    Bricelj, Alesa
    Louizos, Christopher
    Ng, Sheila
    Sibley, Kathryn
    [J]. RESEARCH IN SOCIAL & ADMINISTRATIVE PHARMACY, 2020, 16 (07): : 875 - 885
  • [48] Managing change: Focus on improving service quality and information management
    Zanetti, C
    [J]. AUSTRALIAN JOURNAL OF PUBLIC ADMINISTRATION, 1998, 57 (04) : 3 - 13
  • [49] To Improve Pharmacy Service
    Baker, Norman N.
    [J]. AMERICAN JOURNAL OF NURSING, 1953, 53 (01) : 86 - 86
  • [50] Assessment of service quality in academic libraries: Focus on the applicability of the SERVQUAL
    Nitecki, DA
    [J]. PROCEEDINGS OF THE 2ND NORTHUMBRIA INTERNATIONAL CONFERENCE ON PERFORMANCE MEASUREMENT IN LIBRARIES AND INFORMATION SERVICES, 1998, : 181 - 196
12345