How Does Digital Transformation Improve Organizational Resilience?-Findings from PLS-SEM and fsQCA

被引：89
|
作者：
Zhang, Jichang [1 ]
Long, Jing [1 ]
von Schaewen, Alexandra Martina Eugenie [2 ]
机构：
[1] Nanjing Univ, Sch Business, Nanjing 210093, Peoples R China
[2] Univ Goettingen, Informat Management Smart Mobil Res Grp, D-37085 Gottingen, Germany
来源：
SUSTAINABILITY | 2021年 / 13卷 / 20期
基金：
中国国家自然科学基金;
关键词：
digital transformation; exploitative innovation; exploratory innovation; organizational resilience; sustainability; DYNAMIC CAPABILITIES; PROCESS MANAGEMENT; BIG DATA; EXPLOITATION; EXPLORATION; INNOVATION; AMBIDEXTERITY; PERFORMANCE; IMPACT; FIRMS;
D O I：
10.3390/su132011487
中图分类号：
X [环境科学、安全科学];
学科分类号：
08 ; 0830 ;
摘要：
Digital transformation has become a critical path for enterprises to improve organizational resilience, and has been widely considered by both academia and business practice. However, the extant literature focuses on the concepts and antecedents of digital transformation and the outcomes of digital transformation, lacking of exploring the effect mechanism of digital transformation of enterprises on organizational resilience. Based on the perspective of dynamic capacity and the theoretical path of "digital transformation-ambidextrous innovation-organizational resilience ", this study constructs a theoretical model to explore a path where digital transformation affects both exploitative innovation and exploratory innovation, and further affects the organizational resilience of enterprises. By performing a questionnaire investigation with 339 Chinese enterprises, this study adopted both a fuzzy-set qualitative comparative analysis (fsQCA) and structural equation modeling (SEM) to explore the relationships among digital transformation, ambidextrous innovation, and organizational resilience. The results show that the digital transformation of enterprises helps to improve organizational resilience. Additionally, digital transformation has a positive impact on the organizational resilience of enterprises mediated by both exploitative innovation and exploratory innovation. Finally, both exploitative innovation and exploratory innovation of enterprises have a positive impact on organizational resilience, and there is a complementary relationship between exploitative innovation and exploratory innovation. Further qualitative comparative analysis also shows that there are three types of configurations for achieving organizational resilience: digital transformation and exploitative innovation, digital transformation and exploratory innovation, and exploitative innovation and exploratory innovation. The paper is concluded by highlighting the importance of the practical significance for enterprises to effectively carry out digital transformation and further achieve organizational resilience.
引用
收藏
页数：22
相关论文
共 50 条
  • [21] Factors influencing the adoption of sharing economy in B2B context in China: Findings from PLS-SEM and fsQCA
    Chuah, Stephanie Hui-Wen
    Tseng, Ming-Lang
    Wu, Kuo-Jui
    Cheng, Cheng-Feng
    [J]. RESOURCES CONSERVATION AND RECYCLING, 2021, 175
  • [22] Investigating the Role of Green Hotel Sustainable Strategies to Improve Customer Cognitive and Affective Image: Evidence from PLS-SEM and fsQCA
    Salem, Islam Elbayoumi
    Elbaz, Ahmed Mohamed
    Al-Alawi, Alamir
    Alkathiri, Nasser Alhamar
    Rashwan, Kareem A.
    [J]. SUSTAINABILITY, 2022, 14 (06)
  • [23] Explaining consumers' continuous purchase intention toward subscriber-based knowledge payment platforms: findings from PLS-SEM and fsQCA
    Liu, Xin
    Zhang, Chenghu
    Wu, Jiaqi
    [J]. ASLIB JOURNAL OF INFORMATION MANAGEMENT, 2023,
  • [24] Determinants of intention to use autonomous vehicles: Findings from PLS-SEM and ANFIS
    Foroughi, Behzad
    Nhan, Pham Viet
    Iranmanesh, Mohammad
    Ghobakhloo, Morteza
    Nilashi, Mehrbakhsh
    Yadegaridehkordi, Elaheh
    [J]. JOURNAL OF RETAILING AND CONSUMER SERVICES, 2023, 70
  • [25] Do Office Tenants Really Pay for the Greenness?: Findings from PLS-SEM
    Kin, Sumin
    Kim, Benson T. H.
    [J]. 6TH INTERNATIONAL CONFERENCE ON ENVIRONMENT (ICENV 2018): EMPOWERING ENVIRONMENT AND SUSTAINABLE ENGINEERING NEXUS THROUGH GREEN TECHNOLOGY, 2019, 2124
  • [26] How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA
    Yan, Ying
    Chen, Hongquan
    Shao, Bingjia
    Lei, Yuanyang
    [J]. JOURNAL OF RETAILING AND CONSUMER SERVICES, 2023, 74
  • [27] Analyzing the role of constraints and motivations behind traveling in the prediction of destination choice: Evidence from PLS-SEM and fsQCA
    Kucukergin, Kemal Gurkan
    Caliskan, Caner
    Dedeoglu, Bekir Bora
    Birinci, Muhammet Cenk
    [J]. INTERNATIONAL JOURNAL OF TOURISM RESEARCH, 2021, 23 (06) : 1191 - 1209
  • [28] Exploring the Impact of Social Robot Design Characteristics on Users' Privacy Concerns: Evidence from PLS-SEM and FsQCA
    Chen, Yongkang
    Wu, Xingting
    Jia, Fusheng
    Yang, Jingyan
    Bai, Xiangtian
    Yu, Ruyang
    [J]. INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, 2024,
  • [29] Study on the National Identity Education Intentions of Pre-Service Teachers: Evidence from PLS-SEM and fsQCA
    Zhang, Shuai
    Du, Jiannan
    Yue, Huiji
    Li, Gui'an
    Zhang, Dian
    [J]. SUSTAINABILITY, 2023, 15 (16)
  • [30] Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA
    Jasim, K. Mohamed
    [J]. JOURNAL OF RETAILING AND CONSUMER SERVICES, 2024, 81
12345