When to Drop an Unprofitable Customer

被引：0

|

作者：

Kaplan, Robert S. ^{[1
]}

机构：

[1] Harvard Univ, Sch Business, Cambridge, MA 02138 USA

来源：

HARVARD BUSINESS REVIEW | 2012年 / 90卷 / 04期

关键词：

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

收藏

页码：137 / 139

页数：3

相关论文

共 50 条

[41] A generalized framework for estimating customer lifetime value when customer lifetimes are not observed
Singh, Siddharth S.
Borle, Sharad
Jain, Dipak C.
QME-QUANTITATIVE MARKETING AND ECONOMICS, 2009, 7 (02): : 181 - 205
[42] A generalized framework for estimating customer lifetime value when customer lifetimes are not observed
Siddharth S. Singh
Sharad Borle
Dipak C. Jain
QME, 2009, 7 : 181 - 205
[43] AN UNPROFITABLE APPLICATION OF THE SEMANTIC DIFFERENTIAL
BLOCK, J
JOURNAL OF CONSULTING PSYCHOLOGY, 1958, 22 (03): : 235 - 236
[44] AN UNPROFITABLE STRAIN OF THE GRIMES APPLE
MCCLINTOCK, JA
PROCEEDINGS OF THE AMERICAN SOCIETY FOR HORTICULTURAL SCIENCE, 1948, 51 (JUN): : 64 - 66
[45] An experimental investigation of unprofitable games
Morgan, J
Sefton, M
GAMES AND ECONOMIC BEHAVIOR, 2002, 40 (01) : 123 - 146
[46] When I Drop My Armor, When My Armor Falls
Kelly, Donika
YALE REVIEW, 2023, 111 (02): : 16 - 17
[47] When new products and customer loyality collide
Maruca, Regina Fazio
Halliday, Amy L.
Harvard Business Review, 1993, 71 (06)
[48] When the customer isn't always right
Wilson, Clare
NEW SCIENTIST, 2016, 230 (3072) : 21 - 21
[49] When customer service trumps tax penalties
McLaughlin, Patrick
CONNECTOR SPECIFIER, 2009, 25 (02) : 7 - 7
[50] When service fails: The role of the salesperson and the customer
Chang, CC
PSYCHOLOGY & MARKETING, 2006, 23 (03) : 203 - 224

← 1 2 3 4 5 →