Competitive Intelligence and Sustainable Competitive Advantage in the Hotel Industry

被引:17
|
作者
Casado Salguero, Gisela [1 ]
Fernandez Gamez, Manuel Angel [2 ]
Aldeanueva Fernandez, Ignacio [3 ]
Ruiz Palomo, Daniel [2 ]
机构
[1] Univ Malaga, PhD Programm Business & Econ, Campus El Ejido S-N 29071, Malaga 29016, Spain
[2] Univ Malaga, Dept Finance & Accounting, Campus El Ejido S-N 29071, Malaga 29016, Spain
[3] Univ Malaga, Dept Econ & Business Adm, Campus El Ejido S-N 29071, Malaga 29016, Spain
关键词
competitive intelligence; sustainable competitive advantage; strategic management; hotel industry; MODEL; TOURISM;
D O I
10.3390/su11061597
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Competitive intelligence (CI) is a business tool within strategic management, and it is gaining significance as a process that enables companies to achieve sustainable competitive advantage. This study explores the current state of CI in the Spanish hotel industry. For this purpose, a path model has been developed which empirically investigates the relationship between CI use and its backgrounds. The results obtained suggest that environmental and organizational characteristics affect CI effort, and in turn, CI effort affects CI use. This study provides theoretical and practical implications to help managers develop sustainable competitive advantages through the potential that CI offers within the hotel industry.
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页数:12
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