EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES

被引：0

作者：

Eto, Kaoru ^{[1
]}

Mukuda, Minoru ^{[1
]}

Kabasawa, Yasuo ^{[1
]}

Matsui, Tatsunori ^{[2
]}

机构：

[1] Nippon Inst Technol, Fac Engn, 4-1 Gakuendai, Minami Saitama, Saitama, Japan

[2] Waseda Univ, Fac Human Sci, Saitama, Japan

来源：

KMIS 2010: PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON KNOWLEDGE MANAGEMENT AND INFORMATION SHARING | 2010年

基金：

日本学术振兴会;

关键词：

Know-how information; Method externalization; Care planning processes; Tacit knowledge; Awareness of novices;

D O I：

暂无

中图分类号：

TP301 [理论、方法];

学科分类号：

081202 ;

摘要：

The know-how information to perceive care needs based on assessment results is crucial to improve the quality of care service. We developed a know-how information sharing system for care planning processes. We propose a method that externalizes and shares know-how information by visualizing and observing care plans drawn by experts in various forms that allow beginners to notice the differences between the plans of novices and experts. Sharing know-how information is possible by recording, accumulating, and referring to what has been observed when comparing documents. This system two-dimensionally maps and visualizes each document based on the differences among documents perceived by the assessment results. Externalizing and sharing know-how information are supported by visualization. Trial results in a care facility confirmed that our system effectively externalized and shared know-how information. Improvement in individual capabilities, organization growth, and the possibility of rejuvenation were confirmed by using our system.

引用

页码：201 / 206

页数：6

共 6 条

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Eto, Kaoru
Matsui, Tatsunori
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