Using SSM to structure the identification of inputs and outputs in DEA

被引：21
|
作者：
Mingers, J. [1 ]
Liu, W.
Meng, W. [2 ]
机构：
[1] Univ Kent, Kent Business Sch, Canterbury CT5 7PE, Kent, England
[2] Chinese Acad Sci, Inst Policy & Management, Beijing, Peoples R China
来源：
JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY | 2009年 / 60卷 / 02期
关键词：
Chinese Academy of Sciences; data envelopment analysis (DEA); performance evaluation; research; soft systems methodology (SSM); EFFICIENCY; METHODOLOGY; CHINA;
D O I：
10.1057/palgrave.jors.2602542
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This paper reports on an innovative combination of hard and soft methods-soft systems methodology (SSM) with data envelopment analysis (DEA). Problems in defining and agreeing appropriate inputs and outputs for DEA led to the use of SSM as a way or producing a comprehensive and systemic database of performance indicators. The contributions of the paper are: the use of SSM to improve DEA specifications; conceptual clarifications within both SSM and DEA; and an innovative example of multimethodology. These developments are illustrated through a study evaluating the performance of the basic research institutes of the Chinese Academy of Sciences.
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页码：168 / 179
页数：12
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