Trust and Other Cognitive Antecedents of Intention to Comply with Spam Email

被引:0
|
作者
Wilson, E. Vance [1 ]
Hall-Phillips, Adrienne [1 ]
Djamasbi, Soussan [1 ]
机构
[1] Worcester Polytech Inst, Worcester, MA 01609 USA
来源
关键词
Persuasion; social influence; compliance; computer-mediated communication (CMC); DECISION-MAKING; ONLINE; PURCHASE; AVAILABILITY; INFORMATION; QUALITY;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Because of the annoyance and counter-productivity that accompany spam email, significant resources are devoted to detect and block it. However, relatively little is known about factors that motivate compliance with its requests. This study reports a test of five cognitive factors that are hypothesized to motivate individuals to comply with spam email.
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页数:11
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