Systematically Evaluating Usability in Web-Based Electronic Government: An Empirical Study

被引：0
|
作者：
Huang, Zhao [1 ]
Brooks, Laurence [1 ]
机构：
[1] Brunel Univ, Sch Informat Syst Comp & Math, Uxbridge UB8 3PH, Middx, England
来源：
WEB INFORMATION SYSTEMS AND TECHNOLOGIES | 2012年 / 101卷
关键词：
e-Government website; Usability; Users' centered approach; HEURISTIC EVALUATION; PERCEIVED USABILITY; SATISFACTION; ADOPTION;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Usability is an important factor influencing users' interaction and adoption of e-government, which needs to be considered in e-government development. However, current research has not paid much attention to assessing usability. This empirical study conducts a systematic approach to evaluate the usability of current e-government websites, identifying existing usability problems and providing proposed design solutions for further e-government usability development. Such research results can help designers and developers to understand the importance of usability and guide their particular attention to develop more usable e-government.
引用
收藏
页码：133 / 148
页数：16
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