Measuring change management performance: a case study of a Moroccan construction company

被引：0
|
作者：
Errida, Abdelouahab [1 ]
Lotfi, Bouchra [2 ]
Semma, Elalami [1 ]
机构：
[1] FST Settat, LIMII Lab, Settat, Morocco
[2] ENSA Berrechid, LIMII Lab, Berrechid, Morocco
来源：
2018 IEEE INTERNATIONAL CONFERENCE ON TECHNOLOGY MANAGEMENT, OPERATIONS AND DECISIONS (ICTMOD) | 2018年
关键词：
organizational change; change management; performance; balanced scorecard; ORGANIZATIONAL-CHANGE; BALANCED SCORECARD; MODEL; INTEGRATION;
D O I：
暂无
中图分类号：
U [交通运输];
学科分类号：
08 ; 0823 ;
摘要：
the purpose of this paper is to propose an approach for measuring the performance of organizational change management within a Moroccan construction company, by adapting the balanced scorecard model to change management context. Also, it presents the main steps to be followed for carrying out the measurement and identifies a set of change management performance measures regarding four different perspectives: results and outcomes, stakeholders, project and change management processes, and learning and growth.
引用
收藏
页码：206 / 213
页数：8
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