Linking customer service to organizational performance: A comprehensive approach

被引：0

作者：

Sabo, LA ^{[1
]}

Spring, LM ^{[1
]}

机构：

[1] CLEVELAND CLIN FDN,SERV RELAT,CLEVELAND,OH 44195

来源：

AQP'S 18TH ANNUAL SPRING CONFERENCE AND RESOURCE MART - THE SPIRIT OF WORKING TOGETHER, 1996 PROCEEDINGS | 1996年

关键词：

D O I：

暂无

中图分类号：

F24 [劳动经济];

学科分类号：

020106 ; 020207 ; 1202 ; 120202 ;

摘要：

引用

页码：353 / 357

页数：5

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