Critical Success Factors for Invigilation Schedule

The task of creating a university invigilator schedule is important as well as difficult and tedious task. The problem involves choosing invigilators to invigilate examination, imbalance invigilation load between invigilators and identifying invigilators status. This paper will highlight the critical success factors of invigilation schedule which encompasses three hierarchical levels which are mandatory, essential and optional level. Each level is identified by three groups of factors which are resources, official duties and coordination. This model we believe will help in making invigilation scheduling more efficient, reliable and as a reference to universities in assigning invigilators.