On the Value of Service Demand Estimation for Auto-scaling

In the context of performance models, service demands are key model parameters capturing the average time individual requests of different workload classes are actively processed. In a system under load, due to measurement interference, service demands normally cannot be measured directly, however, a number of estimation approaches exist based on high-level performance metrics. In this paper, we show that service demands provide significant benefits for implementing modern auto-scalers. Auto-scaling describes the process of dynamically adjusting the number of allocated virtual resources (e.g., virtual machines) in a data center according to the incoming workload. We demonstrate that even a simple auto-scaler that leverages information about service demands significantly outperforms auto-scalers solely based on CPU utilization measurements. This is shown by testing two approaches in three different scenarios. Our results show that the service demand-based auto-scaler outperforms the CPU utilization-based one in all scenarios. Our results encourage further research on the application of service demand estimates for resource management in data centers.