How Many Social Robots Can One Operator Control?

被引:0
|
作者
Zheng, Kuanhao [1 ,2 ]
Glas, Dylan F. [1 ]
Kanda, Takayuki [1 ]
Ishiguro, Hiroshi [1 ,2 ]
Hagita, Norihiro [1 ]
机构
[1] ATR, Intelligent Robot & Commun Labs, 2-2-2 Hikaridai, Kyoto 6190288, Japan
[2] Osaka Univ, Intelligent Robot Lab, Osaka 5608531, Japan
关键词
Human-robot interaction; modeling; simulation; social robots;
D O I
暂无
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
This study explores the nature of the multi-robot control problem for social robots. It begins by modeling the overall structure of a human-robot team for social interactions, and implements it for specific application to dialog-based interactions. Operator activity during control of a social robot is studied. Customer satisfaction is proposed as an important metric for evaluating the performance of a human-robot team for social interactions with customers. Based on the modeling, fan-out of a social robot team can be calculated, and the performance of the team is estimated by simulation. A field trial was conducted in a shopping mall to demonstrate a successful deployment of social robots for a real-world application with ensured performance prior to installation using our modeling and simulation approach.
引用
收藏
页码:379 / 386
页数:8
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