Human resources, quality circles and innovation

The quality circle is one of the most widespread practical ways for higher recovery of human resources and this is due to the remarkable results obtained through group work. Creating quality circles shall be made for the improvement of activity, in general, and capacity production, in particular. This paper highlights the importance of establishing the quality circle in a production firm in order to resolve some of the issues in terms of the quality of the technological process. The approach and analysis of the problems by means of the quality circle have led to an optimization of the financial and human effort involved. (C) 2014 The Authors. Published by Elsevier B.V.