Leadership through service: An exploratory study of the leadership styles of tour leaders

被引：62

作者：

Wong, Jehn-Yih ^{[1
]}

Lee, Wen-Hwa ^{[1
]}

机构：

[1] Ming Chuan Univ, Dept Business Adm, Taipei 111, Taiwan

来源：

TOURISM MANAGEMENT | 2012年 / 33卷 / 05期

关键词：

Group package tour; Style; Leadership style; GROUP PACKAGE TOUR; PARENTING STYLE; LEARNING STYLES; PERFORMANCE; TEACHERS; STUDENTS; HEALTH;

D O I：

10.1016/j.tourman.2011.11.022

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

The group package tour is one of the main modes of outbound travel in many parts of Asia. Tour leaders are part of the product and are therefore key front-line players in the tourism industry as they service guests during a journey. A tour leader's style of leadership transforms a tourist visit from a tour into an experience and is a critical factor affecting a tourist's satisfaction with their tour. This study identifies the various different styles of tour leadership using in-depth interviews to collect data. Three dimensions of leadership style in tour leaders were found: concern for tasks, concern for customers, and concern for controlling the group climate. The authors discuss the implications of their findings and make recommendations for travel agencies. (C) 2011 Elsevier Ltd. All rights reserved.

引用

页码：1112 / 1121

页数：10

共 50 条

[21] Leadership Styles of Mid-level Educational Leaders Perceived by Academic Members: An Exploratory Study among Chinese Universities
Cheng, Zhao
Zhu, Chang
[J]. RESEARCH IN EDUCATIONAL ADMINISTRATION & LEADERSHIP, 2023, 8 (04): : 762 - 794
[22] Organisational learning and leadership styles in healthcare organisations An exploratory case study
Franco, Mario
Almeida, Joana
[J]. LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL, 2011, 32 (7-8) : 782 - 806
[23] Situation awareness and transformational leadership in senior military leaders: An exploratory study
Eid, J
Johnsen, BH
Brun, W
Laberg, JC
Nyhus, JK
Larsson, G
[J]. MILITARY PSYCHOLOGY, 2004, 16 (03) : 203 - 209
[24] An Exploratory Study of Malaysian Technology-based Firms Leadership Styles
Arshad, Azlin Shafinaz
Rasli, Amran
Mustafar, Mastora
Norhalim, Nadhirah
[J]. JURNAL TEKNOLOGI, 2013, 64 (03):
[25] Tipping points that inspire leadership: An exploratory study of emergent project leaders
Toor, Shamas-ur-Rehman
Ofori, George
[J]. ENGINEERING CONSTRUCTION AND ARCHITECTURAL MANAGEMENT, 2008, 15 (03) : 212 - +
[26] Examining Leadership Styles in Academic Leaders: A Case Study of a University in Bogotá, Colombia
Pachon-Palacios, Martha Lucia
[J]. JOURNAL OF RESEARCH ON LEADERSHIP EDUCATION, 2024,
[27] Follower-rated leadership styles, leader behaviours, and leaders' thinking styles: A test of the cognitive experiential leadership model
Curtis, Guy J.
[J]. AUSTRALIAN JOURNAL OF PSYCHOLOGY, 2020, 72 (04) : 318 - 327
[28] Leadership in the North American environmental sector: Values, leadership styles, and contexts of environmental leaders and their organizations
Egri, CP
Herman, S
[J]. ACADEMY OF MANAGEMENT JOURNAL, 2000, 43 (04): : 571 - 604
[29] Self-evaluation and evaluation of nursing leaders' Leadership Styles
Riano Castillo, Angie Lorena
Rodriguez Padilla, Ma. Elsa
Hernandez, Dario Gaytan
[J]. REVISTA LATINO-AMERICANA DE ENFERMAGEM, 2021, 29
[30] Leading Agile Teams: An Exploratory Study of Leadership Styles in Agile Software Development
Xu, Peng
Shen, Yide
[J]. AMCIS 2015 PROCEEDINGS, 2015,

← 1 2 3 4 5 →