Redefining the link between internal communication and employee engagement

被引：5

作者：

Vercic, Ana Tkalac ^{[1
,2
]}

Men, Linjuan Rita ^{[1
,2
]}

机构：

[1] Univ Zagreb, Fac Econ & Business, Trg JF Kennedya 6, Zagreb 10000, Croatia

[2] Univ Florida, Dept Publ Relat, Gainesville, FL 32603 USA

来源：

PUBLIC RELATIONS REVIEW | 2023年 / 49卷 / 01期

关键词：

Corporate internal communication satisfaction; Employee engagement; Perceived organizational support; Employer attractiveness; PERCEIVED ORGANIZATIONAL SUPPORT; JOB-SATISFACTION; PROCESS MODEL; BRAND IMAGE; COMMITMENT; IMPACT; ATTITUDES; WORK; DEFINITION; MANAGEMENT;

D O I：

10.1016/j.pubrev.2022.102279

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

How organizations engage their employees has been the focus of increased research in the last 10 years. The present study integrated social exchange theory and the theory of job demands-resources to examine how internal communication affects employee engagement. A survey of 3457 employees in Croatian organizations showed that internal communication satisfaction positively influenced employee engagement, and that this influence was mediated by employer attractiveness and, to a much smaller extent, perceived organizational support. These findings help clarify how internal communication strengthens employee organizational engagement.

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页数：9

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