Towards a Conceptualization of Corporate Accountability: A Consumer Perspective

被引：0

作者：

Borden, Jonathan ^{[1
]}

Zhang, Xiaochen Angela ^{[2
,3
]}

机构：

[1] Syracuse Univ, S I Newhouse Sch Publ Commun, Syracuse, NY USA

[2] Univ Oklahoma, Norman, OK USA

[3] Univ Oklahoma, Gaylord Coll Journalism & Mass Commun, 395 W Linsey Room 3019, Norman, OK 73019 USA

来源：

MANAGEMENT COMMUNICATION QUARTERLY | 2024年 / 38卷 / 02期

关键词：

perceived corporate accountability; consumer perspective; trust; supportive behavioral intentions; SOCIAL-RESPONSIBILITY; MARKET; MOTIVATIONS; CITIZENSHIP; MANAGEMENT; BOYCOTT;

D O I：

10.1177/08933189231180132

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Corporate accountability remains a significant construct in normative business management theory, yet it remains ambiguous in practice. This research operationalizes a three-factor perceived corporate accountability scale from the consumers' perspective based on the extant literature then validates this scale among three consumer samples. Perceived corporate accountability consists of three factors: proactive expectancy, reactive expectancy, and accountability enforcement. Implications for both theory and practice are discussed.

引用

页码：307 / 330

页数：24

共 50 条

[41] The Struggle for Corporate Accountability
Utting, Peter
DEVELOPMENT AND CHANGE, 2008, 39 (06) : 959 - 975
[42] Corporate governance and accountability
Holland, J
CORPORATE GOVERNANCE-AN INTERNATIONAL REVIEW, 2001, 9 (04) : 320 - 322
[43] Disclosure Regulation and Accounting Education in the UK: Moving Towards Corporate Accountability and Transparency
Salama, A.
Cathcart, A.
Andrews, M.
Hall, R.
SOCIAL RESPONSIBILITY JOURNAL, 2006, 2 (3-4) : 251 - 260
[44] Perspective for European Consumer Law: Towards a Directive on European Consumer Rights and Beyond
van Boom, Willem H.
Schulte-Noelke, Hans
EUROPEAN LAW REVIEW, 2011, 36 (06) : 914 - 915
[45] The regulation of corporate funding of political parties and activities in South Africa: towards transparency, accountability and good corporate governance
Van der Linde, Kathleen
Thipanyane, Tseliso
TYDSKRIF VIR DIE SUID-AFRIKAANSE REG, 2020, (02) : 271 - 291
[46] Influences of Corporate Image Congruency and Consumer Personal Values on Consumer Responses towards CSR Initiatives
Huang, Wenyeh
INTERNATIONAL JOURNAL OF PSYCHOLOGY, 2016, 51 : 570 - 571
[47] Towards an understanding of consumer recycling from an ethical perspective
Culiberg, Barbara
INTERNATIONAL JOURNAL OF CONSUMER STUDIES, 2014, 38 (01) : 90 - 97
[48] PERSPECTIVE ON ACCOUNTABILITY
PERRONE, V
STRANDBE.W
TEACHERS COLLEGE RECORD, 1972, 73 (03): : 347 - 355
[49] Consumer reaction towards corporate social responsibility in United Arab Emirates
Anadol, Yaprak
Youssef, Mohamed A.
Thiruvattal, Eappen
SOCIAL RESPONSIBILITY JOURNAL, 2015, 11 (01) : 19 - 35
[50] Consumer Responses to Corporate Environmental Actions in China: An Environmental Legitimacy Perspective
Li, Jianxin
He, Hao
Liu, Hongshen
Su, Chenting
JOURNAL OF BUSINESS ETHICS, 2017, 143 (03) : 589 - 602

← 1 2 3 4 5 →