Exploring users' continuance intention towards a peer-to-peer accommodation sharing platform

被引：2
|
作者：
Ofori, Kwame Simpe [1 ,2 ,3 ]
Chai, Junwu [1 ,2 ]
Adeola, Ogechi [4 ]
Abubakari, Aidatu [5 ,6 ]
Ampong, George Oppong Appiagyei [7 ]
Braimah, Stephen Mahama [5 ]
Boateng, Richard [8 ]
机构：
[1] Univ Elect Sci & Technol China, Sch Management & Econ, Chengdu, Peoples R China
[2] Univ Elect Sci & Technol China, Ctr West African Studies, Chengdu, Peoples R China
[3] Int Univ Grand Bassam, Sch Business & Social Sci, Grand Bassam, Cote Ivoire
[4] Pan Atlantic Univ, Lagos Business Sch, Dept Operat Mkt & Informat Syst, Lagos, Nigeria
[5] Univ Ghana, Dept Mkt & Entrepreneurship, Business Sch, Legon, Ghana
[6] Lakeside Univ Coll Ghana LUCG, Dept Mkt, Accra, Ghana
[7] Ghana Commun Technol Univ, Dept Management, Accra, Ghana
[8] Univ Ghana, Business Sch, Dept Operat & Management Informat Syst, Legon, Ghana
来源：
JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY | 2023年 / 14卷 / 03期
基金：
中国国家自然科学基金;
关键词：
Sharing economy; Peer-to-peer accommodation sharing; Continuance intention; Hedonic value; Economic value; Symbolic value; Satisfaction; PERCEIVED VALUE; COLLABORATIVE CONSUMPTION; SATISFACTION; LOYALTY; UTILITARIAN; ECONOMY; TRUST; MODEL; MILLENNIALS; MOTIVATIONS;
D O I：
10.1108/JHTT-04-2020-0074
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
PurposeFocused on peer-to-peer accommodation sharing, this paper aims to investigate the effect of perceived value on the two dimensions of satisfaction (transaction- and experience-based) and continuance intention involved in using a platform featuring triadic relationships. Design/methodology/approachSurvey data were collected from 392 Airbnb users and analysed using the partial least squares approach to structural equation modelling. FindingsAll dimensions of perceived value had a significant effect on transaction-based satisfaction. Symbolic value did not have a significant effect on satisfaction. Transaction- and experience-based satisfaction had a significant effect on continuance intention. Research limitations/implicationsThe findings highlight the differential effects of dimensions of perceived value for understanding customer satisfaction and continuance intention in the peer-to-peer accommodation context. The study focused on only one sector of the sharing economy, namely, the peer-to-peer accommodation sector. Originality/valueThe study offers fresh insights on the nexus between value perceptions and continuance intention in the context of peer-to-peer accommodation.
引用
收藏
页码：330 / 346
页数：17
相关论文
共 50 条
  • [41] Peer-to-Peer Short-Term Sharing on the Bilateral Commission Platform
    Li, Ke
    Xiao, Li
    2019 16TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM2019), 2019,
  • [42] Role of Religiosity and Spirituality in Forming Intention to Participate in Peer-to-Peer Sharing Economy
    Goswami, Rahul
    Chatterjee, Swagato
    Sakashita, Mototaka
    BRINGING THE SOUL BACK TO MARKETING, AMS WORLD MARKETING CONGRESS 2023, 2024, : 88 - 99
  • [43] NetTube: Exploring Social Networks for Peer-to-Peer Short Video Sharing
    Cheng, Xu
    Liu, Jiangchuan
    IEEE INFOCOM 2009 - IEEE CONFERENCE ON COMPUTER COMMUNICATIONS, VOLS 1-5, 2009, : 1152 - 1160
  • [44] Heterogeneity in Peer-to-peer Accommodation Users: Motivations, Personality Traits, Satisfaction, and Behavioral Intentions
    Oliveira, Claudia
    Eusebio, Celeste
    Brandao, Filipa
    INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION, 2023, 24 (01) : 65 - 97
  • [45] Effect of Commercial Neighbors on The Online Popularity of Peer-To-Peer Accommodation-Sharing Properties
    Liu, Jianwei
    Park, Jinah
    Xie, Karen
    Song, Haiyan
    Chen, Wei
    JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2020, 44 (05) : 780 - 805
  • [46] The sharing economy as community marketplace? Trust, reciprocity and belonging in peer-to-peer accommodation platforms
    Celata, Filippo
    Hendrickson, Cary Yungmee
    Sanna, Venere Stefania
    CAMBRIDGE JOURNAL OF REGIONS ECONOMY AND SOCIETY, 2017, 10 (02) : 349 - 363
  • [47] Peer-to-peer accommodation services in the sharing economy Effects of psychological distances on guest loyalty
    So, Kevin Kam Fung
    Xie, Karen L.
    Wu, Jiang
    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 31 (08) : 3212 - 3230
  • [48] Towards an effective integration of cellular users to the structured Peer-to-Peer network
    Zulhasnine, Mohammad
    Huang, Changcheng
    Srinivasan, Anand
    PEER-TO-PEER NETWORKING AND APPLICATIONS, 2012, 5 (02) : 178 - 192
  • [49] Towards an effective integration of cellular users to the structured Peer-to-Peer network
    Mohammad Zulhasnine
    Changcheng Huang
    Anand Srinivasan
    Peer-to-Peer Networking and Applications, 2012, 5 : 178 - 192
  • [50] Spatial coopetition and peer-to-peer accommodation price
    Lee, Hanna
    Jang, Seongsoo
    Kim, Jinwon
    ANNALS OF TOURISM RESEARCH, 2024, 109
12345