Does inclusive leadership influence task performance of hospitality industry employees? Role of psychological empowerment and trust in leader

被引:14
|
作者
Siyal, Saeed [1 ]
Liu, Jin [2 ]
Ma, Long [3 ]
Kumari, Kalpina [4 ]
Saeed, Maria [2 ]
Xin, Chunlin [1 ]
Hussain, Sonia Najam [5 ]
机构
[1] Beijing Univ Chem Technol, Sch Econ & Management, Beijing 100029, Peoples R China
[2] Beijing Inst Technol, Sch Humanities & Social Sci, Beijing 100081, Peoples R China
[3] Cent South Univ, Business Sch, Changsha 410083, Peoples R China
[4] Jinnah Sindh Med Univ, Karachi 75510, Pakistan
[5] Sukkur IBA Univ, Sukkur 65200, Pakistan
关键词
Inclusive leadership; Task performance; Psychological empowerment; Trust in leader; Hospitality industry; COVID-19; ORGANIZATIONAL CITIZENSHIP BEHAVIOR; MEDIATING ROLE; TRANSFORMATIONAL LEADERSHIP; SOCIAL EXCLUSION; WORK ENGAGEMENT; MODERATING ROLE; FIT INDEXES; PLS-SEM; ETHICAL LEADERSHIP; JOB-PERFORMANCE;
D O I
10.1016/j.heliyon.2023.e15507
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Drawing on the social exchange theory, this research advances the understanding of leadership and task performance in the hospitality industry in China by exploring the impact of inclusive leadership on the task performance of subordinates working in dyadic forms. The current liter-ature is scarce on the role of leadership in increasing the task performance of employees working in teams in dyadic forms. Multi-level sample of 410 leaders-subordinates in the hospitality in-dustry was used to derive the research findings using PLS-SEM. The results indicated a positive influence of inclusive leadership on the task performance of subordinates. Psychological empowerment mediated this direct relationship. In addition, trust in leaders strengthened the direct link of inclusive leadership with task performance and psychological empowerment. The findings demonstrate that leaders in the hospitality industry should adopt an inclusive leadership style as it contributes to employee task performance, which improves the industry's performance.
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页数:18
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