Does inclusive leadership influence task performance of hospitality industry employees? Role of psychological empowerment and trust in leader

被引:14
|
作者
Siyal, Saeed [1 ]
Liu, Jin [2 ]
Ma, Long [3 ]
Kumari, Kalpina [4 ]
Saeed, Maria [2 ]
Xin, Chunlin [1 ]
Hussain, Sonia Najam [5 ]
机构
[1] Beijing Univ Chem Technol, Sch Econ & Management, Beijing 100029, Peoples R China
[2] Beijing Inst Technol, Sch Humanities & Social Sci, Beijing 100081, Peoples R China
[3] Cent South Univ, Business Sch, Changsha 410083, Peoples R China
[4] Jinnah Sindh Med Univ, Karachi 75510, Pakistan
[5] Sukkur IBA Univ, Sukkur 65200, Pakistan
关键词
Inclusive leadership; Task performance; Psychological empowerment; Trust in leader; Hospitality industry; COVID-19; ORGANIZATIONAL CITIZENSHIP BEHAVIOR; MEDIATING ROLE; TRANSFORMATIONAL LEADERSHIP; SOCIAL EXCLUSION; WORK ENGAGEMENT; MODERATING ROLE; FIT INDEXES; PLS-SEM; ETHICAL LEADERSHIP; JOB-PERFORMANCE;
D O I
10.1016/j.heliyon.2023.e15507
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Drawing on the social exchange theory, this research advances the understanding of leadership and task performance in the hospitality industry in China by exploring the impact of inclusive leadership on the task performance of subordinates working in dyadic forms. The current liter-ature is scarce on the role of leadership in increasing the task performance of employees working in teams in dyadic forms. Multi-level sample of 410 leaders-subordinates in the hospitality in-dustry was used to derive the research findings using PLS-SEM. The results indicated a positive influence of inclusive leadership on the task performance of subordinates. Psychological empowerment mediated this direct relationship. In addition, trust in leaders strengthened the direct link of inclusive leadership with task performance and psychological empowerment. The findings demonstrate that leaders in the hospitality industry should adopt an inclusive leadership style as it contributes to employee task performance, which improves the industry's performance.
引用
收藏
页数:18
相关论文
共 50 条
  • [31] Does servant leadership affect work role performance via knowledge sharing and psychological empowerment?
    Tripathi, Divya
    Priyadarshi, Pushpendra
    Kumar, Pankaj
    Kumar, Sushil
    VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS, 2021, 51 (05) : 792 - 812
  • [32] Empowering leadership and job performance: mediating role of psychological empowerment
    Kundu, Subhash C.
    Kumar, Sandeep
    Gahlawat, Neha
    MANAGEMENT RESEARCH REVIEW, 2019, 42 (05): : 605 - 624
  • [33] How does despotic leadership thwart frontline employees' role-related service behaviors? A psychological empowerment perspective
    Sun, Xin
    Li, Kunlin
    Cheng, Jin
    JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT, 2024, 58 : 39 - 50
  • [34] The Mediating Role of Psychological Empowerment in the Relationship Between Transformational Leadership and Organizational Identification of Employees
    Bose, Suchandra
    Patnaik, Bhaswati
    Mohanty, Seemita
    JOURNAL OF APPLIED BEHAVIORAL SCIENCE, 2021, 57 (04): : 490 - 510
  • [35] Transformational Leadership Behaviors and the Intrinsic Motivation of Employees in Turkey: The Role of Psychological Empowerment and Demographics
    Cekmecelioglu, Hulya Gunduz
    Ozcan, Meryem
    Ozbag, Gonul Kaya
    ASR CHIANG MAI UNIVERSITY JOURNAL OF SOCIAL SCIENCES AND HUMANITIES, 2023, 10 (02):
  • [36] The mediating effect of psychological empowerment on leadership styles and task performance of academic staff
    Ambad, Sylvia Nabila Azwa
    Kalimin, Khairiah Mazdiah
    Damit, Dayang Haryani Diana Ag
    Andrew, Jasmine Vivienne
    LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL, 2021, 42 (05) : 763 - 782
  • [37] Does a leader's "partiality" affect employees' proactivity in the hospitality industry? A cross-level analysis
    Cheng, Tan
    Zhang, Pan
    Guo, Yulang
    INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2020, 90
  • [38] Does Servant Leadership Stimulate Work Engagement? The Moderating Role of Trust in the Leader
    Zhou, Guangya
    Gul, Rani
    Tufail, Muhammad
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [39] Green inclusive leadership and hospitality employees' green service innovative behavior in the Chinese hospitality context: The roles of basic psychological needs and employee traditionality
    Zhao, Hongdan
    Chen, Yuanhua
    Zhao, Siyong
    Wang, Bin
    INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2024, 123
  • [40] Influence of Strategic Management on Employees' Performance: Mediating Role of Empowerment
    Alhumeisat, Ethar Khalaf Ibrahim
    MONTENEGRIN JOURNAL OF ECONOMICS, 2023, 19 (02) : 141 - 152