Mediating Role of Social Commerce Trust in Behavioral Intention and Use

被引：5

作者：

Jeyaraj, Anand ^{[1
]}

Ismagilova, Elvira ^{[2
]}

Jadil, Yassine ^{[3
]}

Sarker, Prianka ^{[4
]}

Rana, Nripendra P. ^{[5
]}

Hughes, Laurie ^{[4
]}

Dwivedi, Yogesh K. ^{[4
,6
]}

机构：

[1] Wright State Univ, Raj Soin Coll Business, Dept Informat Syst & Supply Chain Management, Dayton, OH 45435 USA

[2] Univ Bradford, Int Business Mkt & Strategy, Sch Management, Bradford, W Yorkshire, England

[3] Univ Hassan 2, ENCG, Casablanca, Morocco

[4] Swansea Univ, Emerging Markets Res Ctr EMaRC, Sch Management, Bay Campus, Swansea SA1 8EN, W Glam, Wales

[5] Qatar Univ, Coll Business & Econ, Doha, Qatar

[6] India & Symbiosis Int Deemed Univ, Symbiosis Inst Business Management, Dept Management, Pune, Maharashtra, India

来源：

INFORMATION SYSTEMS MANAGEMENT | 2023年 / 40卷 / 04期

关键词：

Social commerce; behavioral intention; system use; meta-SEM; PURCHASE DECISION-MAKING; REPURCHASE INTENTION; CONSUMERS INTENTION; ELECTRONIC COMMERCE; SUPPORT; IMPACT; ANTECEDENTS; ACCEPTANCE; EXPERIENCE; PLATFORM;

D O I：

10.1080/10580530.2022.2140370

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.

引用

页码：354 / 370

页数：17

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