Mediating Role of Social Commerce Trust in Behavioral Intention and Use

被引：5

作者：

Jeyaraj, Anand ^{[1
]}

Ismagilova, Elvira ^{[2
]}

Jadil, Yassine ^{[3
]}

Sarker, Prianka ^{[4
]}

Rana, Nripendra P. ^{[5
]}

Hughes, Laurie ^{[4
]}

Dwivedi, Yogesh K. ^{[4
,6
]}

机构：

[1] Wright State Univ, Raj Soin Coll Business, Dept Informat Syst & Supply Chain Management, Dayton, OH 45435 USA

[2] Univ Bradford, Int Business Mkt & Strategy, Sch Management, Bradford, W Yorkshire, England

[3] Univ Hassan 2, ENCG, Casablanca, Morocco

[4] Swansea Univ, Emerging Markets Res Ctr EMaRC, Sch Management, Bay Campus, Swansea SA1 8EN, W Glam, Wales

[5] Qatar Univ, Coll Business & Econ, Doha, Qatar

[6] India & Symbiosis Int Deemed Univ, Symbiosis Inst Business Management, Dept Management, Pune, Maharashtra, India

来源：

INFORMATION SYSTEMS MANAGEMENT | 2023年 / 40卷 / 04期

关键词：

Social commerce; behavioral intention; system use; meta-SEM; PURCHASE DECISION-MAKING; REPURCHASE INTENTION; CONSUMERS INTENTION; ELECTRONIC COMMERCE; SUPPORT; IMPACT; ANTECEDENTS; ACCEPTANCE; EXPERIENCE; PLATFORM;

D O I：

10.1080/10580530.2022.2140370

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.

引用

页码：354 / 370

页数：17

共 50 条

[21] Impact of Residents' Trust on Behavioral Intention to Use Social Media for E-Administration Services
Hossain, Mohammad Mainul
Adnan, Hamedi Mohd
Rahman, Muhammad Khalilur
Muhammad, Mohd Zulkifli
PERTANIKA JOURNAL OF SOCIAL SCIENCE AND HUMANITIES, 2023, 31 (03): : 1219 - 1244
[22] Social Justice and Public Cooperation Intention: Mediating Role of Political Trust and Moderating Effect of Outcome Dependence
Zhang, Shuwei
Zhou, Jie
FRONTIERS IN PSYCHOLOGY, 2018, 9
[23] Determinants of trust and purchase intention in social commerce: Perceived price fairness and trust disposition as moderators
Senali, Madugoda Gunaratnege
Iranmanesh, Mohammad
Ghobakhloo, Morteza
Foroughi, Behzad
Asadi, Shahla
Rejeb, Abderahman
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS, 2024, 64
[24] The Role of Trust in Explaining Tourists' Behavioral Intention to Use E-booking Services in Taiwan
Jeng, Chi-Ruey
JOURNAL OF CHINA TOURISM RESEARCH, 2019, 15 (04) : 478 - 489
[25] Effects of Interactivity on Consumer Behavioral Intention in Mobile Social Commerce in China
Ye, Pinghao
Liu, Liqiong
INFORMATION RESOURCES MANAGEMENT JOURNAL, 2021, 34 (03) : 21 - 40
[26] Uncovering the role of consumer trust and bandwagon effect influencing purchase intention: an empirical investigation in social commerce platforms
Anantharaman, Rajesh
Prashar, Sanjeev
Vijay, T. Sai
JOURNAL OF STRATEGIC MARKETING, 2023, 31 (06) : 1199 - 1219
[27] Value co-creation and purchase intention in social commerce: The enabling role of word-of-mouth and trust
Mikalef, Patrick
Pappas, Ilias O.
Giannakos, Michail N.
AMCIS 2017 PROCEEDINGS, 2017,
[28] A trust-risk perspective on social commerce use: an examination of the biasing role of habit
Farivar, Samira
Turel, Ofir
Yuan, Yufei
INTERNET RESEARCH, 2017, 27 (03) : 586 - 607
[29] Effect of CSR activities on customers' purchase intention: The mediating role of trust
Ali, Imran
Naushad, Mohammad
Alasmri, Hadeel Jaafar
INNOVATIVE MARKETING, 2023, 19 (02) : 155 - 169
[30] The mediating role of consumer trust in an online merchant in predicting purchase intention
Hong, Ilyoo B.
Cha, Hoon S.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2013, 33 (06) : 927 - 939

← 1 2 3 4 5 →