How motivation and perceived organizational support influence the work engagement of police volunteers in Malaysia

This study investigates the impact of individual motivation and perceived organizational support on the work engagement of police volunteers in Malaysia. Utilizing a quantitative methodology, 390 completed questionnaires were collected through purposive sampling. Structural equation modeling was employed for hypothesis testing. The study found that both motivation and perceived organizational support significantly influence work engagement. Additionally, a path was identified linking motivation to perceived organizational support. This research is among the first to explore these relationships in the context of volunteer police work in Malaysia. It is limited to one police organization in one Malaysian state, warranting further validation in other law enforcement settings. The findings offer actionable insights to improve organizational support and motivation, aiming to enhance volunteer engagement. Given the growing trend of police volunteerism globally, this study holds relevance for law enforcement agencies utilizing volunteer personnel.