Collaborative Distribution Solutions in Last Mile Logistics

A steadily growing e-commerce generates an increasing number of parcels to be delivered in cities. Hence, collaborative last mile solutions applicable for parcel delivery providers, such as the collaborative use of parcel lockers, the collaborative use of space, which is specifically dedicated for freight purposes in inner city areas and white label delivery play an increasing role to alleviate inefficiencies and externalities associated with last mile deliveries. Especially, the integration of micro depots to the urban freight delivery process provides a collaborative environment that supports cities and delivery companies in taking together a step forward toward environmentally friendlier urban logistics, since this enables the use of electrically assisted delivery vehicles (e-vehicles), such as e-cargo bikes and delivery vans on the very last mile. However, there is still limited research on collaborative distribution strategies in last mile logistics. Thus, the paper aims to investigate the extent to which parcel delivery providers generate collaborative approaches and to what extent such approaches should be promoted by the local authorities. Therefore, this paper comprises a comprehensive literature review about the latest research on collaborative approaches in last mile logistics. The findings from the reviewed research contributions indicate that there is a lack of qualitative research approaches that put the individual experiences, opinions and perceptions of relevant actors in focus of investigation. The findings from expert interviews enrich the findings from the literature review and depict new insights on the willingness for collaborative arrangements among delivery companies and local authorities.