Big data analytics-enabled sensing capability and organizational outcomes: assessing the mediating effects of business analytics culture

被引:34
|
作者
Wamba, Samuel Fosso [1 ]
Queiroz, Maciel M. [2 ]
Wu, Lunwen [3 ]
Sivarajah, Uthayasankar [4 ]
机构
[1] TBS Business Sch, 1 Pl Alphonse Jourdain, F-31068 Toulouse, France
[2] Paulista Univ UNIP, Postgrad Program Business Adm, BR-04026002 Sao Paulo, Brazil
[3] Southwestern Univ Finance & Econ, Sch Business Adm, Chengdu 610074, Sichuan, Peoples R China
[4] Univ Bradford, Fac Management Law & Social Sci, Richmond Rd, Bradford BD7 1DP, W Yorkshire, England
关键词
Data analytics; Dynamic capabilities; Data-driven culture; Organizational outcomes; Sensing capabilities; RESOURCE-BASED VIEW; PARTIAL LEAST-SQUARES; FIRM PERFORMANCE; SUPPLY CHAIN; PREDICTIVE ANALYTICS; DYNAMIC CAPABILITIES; PLS-SEM; COLLABORATIVE PERFORMANCE; OPERATIONS MANAGEMENT; DECISION-MAKING;
D O I
10.1007/s10479-020-03812-4
中图分类号
C93 [管理学]; O22 [运筹学];
学科分类号
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要
With the emergence of information and communication technologies, organizations worldwide have been putting in meaningful efforts towards developing and gaining business insights by combining technology capability, management capability and personnel capability to explore data potential, which is known as big data analytics (BDA) capability. In this context, variables such as sensing capability-which is related to the organization's ability to explore the market and develop opportunities-and analytics culture-which refers to the organization's practices and behavior patterns of its analytical principles-play a fundamental role in BDA initiatives. However, there is a considerable literature gap concerning the effects of BDA-enabled sensing capability and analytics culture on organizational outcomes (i.e., customer linking capability, financial performance, market performance, and strategic business value) and on how important the organization's analytics culture is as a mediator in the relationship between BDA-enabled sensing capability and organizational outcomes. Therefore, this study aims to investigate these relationships. And to attain this goal, we developed a conceptual model supported by dynamics capabilities, BDA, and analytics culture. We then validated our model by applying partial least squares structural equation modeling. The findings showed not only the positive effect of the BDA-enabled sensing capability and analytics culture on organizational outcomes but also the mediation effect of the analytics culture. Such results bring valuable theoretical implications and contributions to managers and practitioners.
引用
收藏
页码:559 / 578
页数:20
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