The contingent impacts of dynamic service innovation capabilities on firm performance

被引：0

作者：

Zhan, Jun ^{[1
,2
,3
]}

Zhang, Shun ^{[1
,4
]}

Trimi, Silvana ^{[5
]}

机构：

[1] Shanghai Maritime Univ, Sch Econ & Management, 1550 Haigang Ave, Shanghai 201306, Peoples R China

[2] Fujian Jiangxia Univ, Sch Foreign Languages, Fuzhou 350108, Peoples R China

[3] Yunnan Normal Univ, Sch Econ & Management, Kunming 650500, Peoples R China

[4] Cisco Syst China Res & Dev Co Ltd, Shanghai 200233, Peoples R China

[5] Univ Nebraska, Dept Supply Chain Management & Analyt, Lincoln, NE 68588 USA

来源：

SERVICE BUSINESS | 2023年 / 17卷 / 04期

基金：

中国国家社会科学基金;

关键词：

Dynamic service innovation capabilities (DSICs); Firm performance; Contingent impacts; External and internal fit; MARKET ORIENTATION; MODERATING ROLE; PLS-SEM; ENTREPRENEURSHIP; MANAGEMENT; VARIABLES; ORGANIZATIONS; COMPETITION; SYSTEMS; MODELS;

D O I：

10.1007/s11628-023-00546-8

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This paper analyzes the impact of dynamic service innovation capabilities (DSICs) on organizational performance of service enterprises based on firms' external and internal contingencies. The study is based on the data from 676 small and medium business-to-business service firms in China. The results revealed significant positive effects of DSICs on firms' financial and market performance, while confirming that the performance effect of DSICs is contingent on organizational structure and competitive intensity. The study results provide valuable insights to both researchers in the service innovation field and practicing managers who make strategic decisions on allocating resources for sustainable growth of service firms.

引用

下载

页码：819 / 849

页数：31

共 50 条

[11] Innovation-oriented dynamic capabilities of logistics service providers, dynamic resilience and firm performance during the COVID-19 pandemic
Dovbischuk, Irina
INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT, 2022, 33 (02) : 499 - 519
[12] Organizational innovation as an enabler of technological innovation capabilities and firm performance
Camison, Cesar
Villar-Lopez, Ana
JOURNAL OF BUSINESS RESEARCH, 2014, 67 (01) : 2891 - 2902
[13] INNOVATION AND DYNAMIC CAPABILITIES OF THE FIRM: DEFINING AN ASSESSMENT MODEL
Alves, Andre Cherubini
Barbieux, Denise
Reichert, Fernanda Maciel
Tello-Gamarra, Jorge
Zawislak, Paulo Antonio
RAE-REVISTA DE ADMINISTRACAO DE EMPRESAS, 2017, 57 (03): : 232 - 244
[14] The nexus between dynamic capabilities and competitive firm performance: the mediating role of open innovation
Pundziene, Asta
Nikou, Shahrokh
Bouwman, Harry
EUROPEAN JOURNAL OF INNOVATION MANAGEMENT, 2021, 25 (06) : 152 - 177
[15] The impact of service innovation on firm performance
Lin, Lei
SERVICE INDUSTRIES JOURNAL, 2013, 33 (15-16): : 1599 - 1632
[16] Knowledge strategy planning and information system strategies enable dynamic capabilities innovation capabilities impacting firm performance
Yoshikuni, Adilson Carlos
Galvao, Frederico Ribeiro
Albertin, Alberto Luiz
VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS, 2022, 52 (04) : 508 - 530
[17] Enabling service innovation: A dynamic capabilities approach
Kindstrom, Daniel
Kowalkowski, Christian
Sandberg, Erik
JOURNAL OF BUSINESS RESEARCH, 2013, 66 (08) : 1063 - 1073
[18] Dynamic capabilities for service innovation: conceptualization and measurement
Janssen, Matthijs J.
Castaldi, Carolina
Alexiev, Alexander
R & D MANAGEMENT, 2016, 46 (04) : 797 - 811
[19] Strategic innovation system and firm innovation performance: empirical analysis based on dynamic capabilities and knowledge base view
Igbonaju, Johnpaul Ogochukwu
Liu, Yang
Fang, Wei
TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT, 2024,
[20] Dynamic capabilities and firm performance in a financial crisis
Makkonen, Hannu
Pohjola, Mikko
Olkkonen, Rami
Koponen, Aki
JOURNAL OF BUSINESS RESEARCH, 2014, 67 (01) : 2707 - 2719

← 1 2 3 4 5 →