Augmenting User Experience Design with Multimodal Generative Artificial Intelligence: A Study of Technical Communication Students

被引：0
|
作者：
Jiang, Jialei [1 ]
Verhulsdonck, Gustav [2 ]
机构：
[1] Univ Pittsburgh, 453 Cathedral Learning,4200 Fifth Ave, Pittsburgh, PA 15260 USA
[2] Cent Michigan Univ, Mt Pleasant, MI USA
来源：
TECHNICAL COMMUNICATION QUARTERLY | 2025年
关键词：
Design thinking; figJam AI; figma AI plugins; generative artificial intelligence; multimodality; technical and professional communication; user experience design;
D O I：
10.1080/10572252.2025.2473503
中图分类号：
G2 [信息与知识传播];
学科分类号：
05 ; 0503 ;
摘要：
This qualitative study explores the integration of multimodal generative artificial intelligence (GenAI) tools, including FigJam AI and Figma AI plugins, into technical communication students' design thinking stages of user experience (UX) design. Findings from students' AI statements and focus group discussions indicate the positive roles of GenAI in defining and designing and identify its limitations in empathizing and evaluating. The study provides practical implications for scholars and practitioners seeking to enhance UX design with GenAI.
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页数：20
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