The evaluation of airline service quality by the refined importance-performance analysis

被引：0

作者：

Chen, Shu-Chuan ^{[1
]}

Kuo, Shih-Yao ^{[1
]}

机构：

[1] Department of Aviation Service Management, Aletheia University, Tainan 721, Taiwan

来源：

Hangkong Taikong ji Minhang Xuekan/Journal of Aeronautics, Astronautics and Aviation | 2008年 / 40 A卷 / 03期

关键词：

D O I：

暂无

中图分类号：

学科分类号：

摘要：

引用

页码：173 / 182

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