The influence of airline service quality on passenger satisfaction and loyalty the case of Uganda airline industry

被引：0
|
作者：
Namukasa, Juliet [1 ]
机构：
[1] Makerere University, Business School, Kampala, Uganda
来源：
TQM Journal | 2013年 / 25卷 / 05期
关键词：
D O I：
10.1108/TQM-11-2012-0092
中图分类号：
学科分类号：
摘要：
34
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收藏
页码：520 / 532
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