Investigating the strategic IT alignment process with a dynamic capabilities view: A multiple case study

被引:3
|
作者
Pelletier, Claudia [1 ]
Raymond, Louis [1 ]
机构
[1] Univ Quebec Trois Rivieres, 3351 Boul Forges, Trois Rivieres, PQ G8Z 4M3, Canada
关键词
Strategic IT alignment process; Dynamic capabilities of IT alignment; IT capabilities; IT and managerial alignment practices; Industrial services; SMEs; INFORMATION-TECHNOLOGY; COMPETITIVE ADVANTAGE; FIRM PERFORMANCE; FUTURE; KNOWLEDGE; INNOVATION; BUSINESS;
D O I
10.1016/j.im.2023.103819
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
In the turbulent business environments brought about by the digital age, strategic IT alignment remains at the forefront of managers' concerns, raising important issues for researchers. One of these issues is to further understand how firms enact their IT alignment processes and what IT and non-IT capabilities are required to support these processes. To understand this issue, we conducted four case studies in small and medium-sized enterprises (SMEs). Anchored in a dynamic capability-based view, our findings unveil how three 2nd-order, six 1st-order dynamic IT alignment capabilities, and other IT and non-IT capabilities coherently interact to support the firm's business objectives.
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页数:15
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