CRM influence on organisational performance - The moderating role of IT reliability

被引：0
|
作者：
Tworek, Katarzyna [1 ]
Salamacha, Anna [1 ]
机构：
[1] Wroclaw University of Science and Technology, Poland
来源：
Engineering Management in Production and Services | 2019年 / 11卷 / 03期
关键词：
D O I：
10.2478/emj-2019-0024
中图分类号：
学科分类号：
摘要：
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页码：96 / 105
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