BARGAINING PROCESS AS A DETERMINANT OF POST-PURCHASE SATISFACTION

被引：6
|
作者：
ALLEN, BH
KAHLER, RC
TATHAM, RL
ANDERSON, DR
机构：
[1] KENT STATE UNIV,COLL BUSINESS ADM,DEPT MKT,KENT,OH 44242
[2] UNIV CINCINNATI,COLL BUSINESS ADM,CINCINNATI,OH 45221
来源：
JOURNAL OF APPLIED PSYCHOLOGY | 1977年 / 62卷 / 04期
关键词：
D O I：
10.1037/0021-9010.62.4.487
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
引用
收藏
页码：487 / 492
页数：6
相关论文
共 50 条
  • [31] Modeling regret effects on consumer post-purchase decisions
    Bui, My
    Krishen, Anjala S.
    Bates, Kenneth
    [J]. EUROPEAN JOURNAL OF MARKETING, 2011, 45 (7-8) : 1068 - 1090
  • [32] Fast-fashion consumers' post-purchase behaviours
    Joung, Hyun-Mee
    [J]. INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT, 2014, 42 (08) : 688 - +
  • [33] SELECTING AN APPROPRIATE STANDARD OF COMPARISON FOR POST-PURCHASE EVALUATIONS
    COTE, JA
    FOXMAN, ER
    CUTLER, BD
    [J]. ADVANCES IN CONSUMER RESEARCH, 1989, 16 : 502 - 506
  • [34] Examining post-purchase consumer responses to product automation
    Leah Warfield Smith
    Randall Lee Rose
    Alex R. Zablah
    Heath McCullough
    Mohammad “Mike” Saljoughian
    [J]. Journal of the Academy of Marketing Science, 2023, 51 : 530 - 550
  • [35] I'll Be Back: Post-Purchase Activities and ROI
    Arthur, Michael
    Bucknall, Tim
    Kaelin, Stephanie
    Schulman, Sarah
    Showers, Kristi
    [J]. CHARLESTON CONFERENCE PROCEEDINGS 2014: THE IMPORTANCE OF BEING EARNEST, 2014, : 371 - 376
  • [36] Pre-Purchase Planning and Post-Purchase Learning: The Role of Internal and External Factors
    Huang, Yanliu
    Hutchinson, Wes
    [J]. ADVANCES IN CONSUMER RESEARCH, VOL XXXVII, 2010, 37 : 191 - 194
  • [37] Post-purchase shipping and customer service experiences in online shopping and their impact on customer satisfaction: An empirical study with comparison
    Cao, Yingxia
    Ajjan, Haya
    Hong, Paul
    [J]. ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS, 2018, 30 (02) : 400 - 416
  • [38] Understanding the role of Instagram in young adult consumers' purchase and post-purchase evaluation behaviors
    Hood, Sara Lewis
    Thoney-Barletta, Kristin Anne
    Rothenberg, Lori
    [J]. JOURNAL OF FASHION MARKETING AND MANAGEMENT, 2024, 28 (02) : 298 - 315
  • [39] Post-Purchase Recommendations in Large-scale Online Marketplaces
    Katukuri, Jayasimha
    Konik, Tolga
    Mukherjee, Rajyashree
    Kolay, Santanu
    [J]. PROCEEDINGS 2015 IEEE INTERNATIONAL CONFERENCE ON BIG DATA, 2015, : 1299 - 1305
  • [40] The post-purchase communication strategies for supporting online impulse buying
    Chang, Chia-Chi
    Tseng, Ai-Hua
    [J]. COMPUTERS IN HUMAN BEHAVIOR, 2014, 39 : 393 - 403
12345