Influence of DevOps practices in IT management processes according to the COBIT 5 model

Software has become essential for organizations and is considered to be a fundamental element for the competitive advantage of organizations. The pressure for continuous and quality software delivery is significant. Mainly, the integration between development and operation demands the use of an agile infrastructure. It is observed that the area of operation of IT has not been efficient in this sense. Innovative companies have used the practices of the DevOps movement, which proposes to deploy applications and infrastructure in a fast and controlled way. The objective of this work was the study of the influence that DevOps execution practices have on IT Management processes with reference to the IT governance model COBIT 5. The method is qualitative in nature, through documentary research and use of a face test with three COBIT experts. It was verified that the processes of knowledge management and configuration management are the processes most influenced by the five DevOps practices, object of the study, and that the practice of infrastructure as code is the one that most influences the selected processes. The choice of the COBIT model allowed an adherent analysis of the best practices of IT governance and management used by the corporations, as well as using an entire process structure that contains management practices in a very detailed manner. As a contribution is the indication, albeit preliminary, of the intensity of the influence of the DevOps practices on the processes of the COBIT framework.