Instrument for measuring Library Services in Higher Education

被引：0

作者：

Cuesta Rodriguez, Floriselda ^{[1
,2
,3
]}

Montiel Valdes, Adan ^{[4
,5
]}

Cano Inclan, Anisley ^{[3
,6
]}

Cabrera Morales, Idalmis ^{[7
,8
,9
]}

Patino Diaz, Jenny ^{[10
,11
,12
]}

机构：

[1] Univ Camaguey, Fac Informat, Bibliotecol Ciencias & Informac, Camaguey, Cuba

[2] Univ Camaguey, Fac Informat, Educ Especialidad Espanol & Literatura, Camaguey, Cuba

[3] Univ Camaguey, Fac Informat, Dept Ciencias Informac, Camaguey, Cuba

[4] Univ Camaguey, Fac Informat, Informat Aplicada, Camaguey, Cuba

[5] Univ Camaguey, Fac Informat, Camaguey, Cuba

[6] Univ Camaguey, Fac Informat, Ciencias Informac & Ingn Informat, Camaguey, Cuba

[7] Univ Camaguey, Bibliotecol & Ciencias Informac, Camaguey, Cuba

[8] Univ Camaguey, Carrera Ciencias Informac, Fac Informat, Camaguey, Cuba

[9] Univ Camaguey, Ctr Gest Informac, Camaguey, Cuba

[10] Univ Camaguey, Trabajo Social, Camaguey, Cuba

[11] Univ Camaguey, Estudios Socioculturales, Camaguey, Cuba

[12] Univ Camaguey, Fac Informat, Carrera Ciencias Informac, Camaguey, Cuba

来源：

BIBLIOTECAS-ANALES DE INVESTIGACION | 2014年 / 10期

关键词：

evaluation of library services; system and requirements;

D O I：

暂无

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This article provides a sample design for the assessment of service quality in university libraries in the province of Camaguey, appropriate to the particularities of each organization. It emphasizes the importance of the exhibition as a tool to help decision making, it contributes to achieving improvements in these services in universities. The sample consists of a computational tool, with a system of indicators and operations that facilitate the work of the specialist responsible for conducting internal self-evaluation of library services.

引用

页码：82 / 93

页数：12

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