PROCESS MANAGEMENT IN MANUFACTURING

被引:6
|
作者
THOMSON, V
机构
[1] Mechanical Engineering, McGill University, Montreal, Que. H3A 2K6
关键词
BUSINESS PROCESS REENGINEERING; PROCESS AUTOMATION; PRODUCTIVITY; PROCESS MODELS; ENTERPRISE INTEGRATION; COORDINATION;
D O I
10.1016/0967-0661(95)00026-Q
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
For more than a decade, the productivity of knowledge workers has been going down. In addition, the knowledge work content of products and services is increasing; this is creating a productivity crisis. Knowledge worker productivity can be increased by using better methods for defining, planning and controlling processes, not just production processes, but mainly Support processes where most knowledge workers are employed. The adoption of a process management culture is discussed, and highlighted in the context of two examples.
引用
收藏
页码:537 / 543
页数:7
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