CHANGING LEADERSHIP-BEHAVIOR AND COOPERATION IN A BRANCH PRODUCTION DEPARTMENT

被引：0

作者：

KARG, U

SCHMIDTBRASSE, U

机构：

[1] PSYCON,EISENBACH 5A,W-6270 IDSTEIN,GERMANY

[2] E MERCK AG,W-6100 DARMSTADT,GERMANY

来源：

EUROPEAN REVIEW OF APPLIED PSYCHOLOGY-REVUE EUROPEENNE DE PSYCHOLOGIE APPLIQUEE | 1993年 / 43卷 / 01期

关键词：

ORGANIZATION DEVELOPMENT; LEADERSHIP; WORK STRUCTURE; COOPERATION; QUALITY;

D O I：

暂无

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

This organisation development action went forth over six years in the production department of a German pharmaceutical company. The first phase aimed at the improvement of leadership behaviour and included workshops with the plant management and courses for supervisors and foremen. In the second phase the involvement of all leadership staff was sollicited to analyse interdependencies and interfaces of work and the consequences of cooperation or rivalry. After evaluation the third phase started with the aim of increasing customer orientation and preparing the way for Total Quality Management.

引用

页码：19 / 25

页数：7

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