Guaranty Trust Bank of Nigeria: Building a Trusted Brand in Financial Services

被引:3
|
作者
Knox, Simon [1 ]
Maklan, Stan [2 ]
机构
[1] Cranfield Sch Management, Brand Mkt, Cranfield, Beds, England
[2] Forge, London, England
关键词
D O I
10.1002/tie.20078
中图分类号
F [经济];
学科分类号
02 ;
摘要
The case study is about the Guaranty Trust Bank (GTB) of Nigeria and charts the growth of the bank from startup to its current position as the fifthlargest bank in Nigeria. The case describes how the vision of the bank's two cofounders is turned into reality by adopting an ethical brand positioning for the bank in a competitive environment characterized by corruption and lack of trust. Students are invited to participate in a strategic review of the bank's growth prospects. Using a brand model, students are asked to review appropriate brand development strategies. (C) 2005 Wiley Periodicals, Inc.
引用
收藏
页码:737 / 755
页数:19
相关论文
共 50 条
  • [21] BUILDING BRAND TRUST BY CHOOSING THE RIGHT LOCATION: WHEN THE BUSINESS HEADQUARTERS SITE INFLUENCES CLIENTS' TRUST IN A BRAND
    Munaier, Christian Gomes-e-Souza
    Rocha, Rodolfo Rodrigues
    Portes, Jeronimo Henrique
    [J]. REVISTA BRASILEIRA DE MARKETING, 2022, 21 (01):
  • [22] Trust in the central bank, financial literacy, and personal beliefs
    Nitoi, Mihai
    Pochea, Maria-Miruna
    [J]. JOURNAL OF INTERNATIONAL MONEY AND FINANCE, 2024, 143
  • [23] Building a services brand: Stages, people and orientations
    de Chernatony, L
    Drury, S
    Segal-Horn, S
    [J]. SERVICE INDUSTRIES JOURNAL, 2003, 23 (03): : 1 - 21
  • [24] Trust in financial services: Impact of institutional trust and dispositional trust on trusting belief
    Moin, S. M. A.
    Devlin, James
    McKechnie, Sally
    [J]. JOURNAL OF FINANCIAL SERVICES MARKETING, 2015, 20 (02) : 91 - 106
  • [25] Trust in financial services: Impact of institutional trust and dispositional trust on trusting belief
    S M A Moin
    James Devlin
    Sally McKechnie
    [J]. Journal of Financial Services Marketing, 2015, 20 (2) : 91 - 106
  • [26] Financial Services for the Poor: The Case for a Catholic Bank
    Koku, P. Sergius
    [J]. REDISCOVERING THE ESSENTIALITY OF MARKETING, 2016, : 907 - 911
  • [27] Dynamic trust enhanced security model for trusted platform based services
    Nagarajan, Aarthi
    Varadharajan, Vijay
    [J]. FUTURE GENERATION COMPUTER SYSTEMS-THE INTERNATIONAL JOURNAL OF ESCIENCE, 2011, 27 (05): : 564 - 573
  • [28] Trusted Boot and Platform Trust Services on 1CD Linux
    Suzaki, Kuniyasu
    Iijima, Kengo
    Yagi, Toshiki
    Quynh, Nguyen Anh
    [J]. APTC 2008: THIRD ASIA-PACIFIC TRUSTED INFRASTRUCTURE TECHNOLOGIES CONFERENCE, PROCEEDINGS, 2008, : 64 - 71
  • [29] Trust management and negotiation for attestation in trusted platforms using web services
    Nagarajan, Aarthi
    Varadharajan, Vijay
    Hitchens, Michael
    [J]. EIGHTH INTERNATIONAL CONFERENCE ON PARALLEL AND DISTRIBUTED COMPUTING, APPLICATIONS AND TECHNOLOGIES, PROCEEDINGS, 2007, : 453 - 460
  • [30] Donors and sustainability in the provision of financial services in Nigeria
    McNamara, N
    Morse, S
    [J]. IDS BULLETIN-INSTITUTE OF DEVELOPMENT STUDIES, 1998, 29 (04): : 91 - +