Improved decision aiding in human resource management A case using constructivist multi-criteria decision aiding

被引:27
|
作者
Ensslin, Sandra Rolim [1 ]
Ensslin, Leonardo [2 ]
Back, Felipe [3 ]
de Oliveira Lacerda, Rogerio Tadeu [2 ]
机构
[1] Univ Fed Santa Catarina, Programa Posgrad Contabilidade, Florianopolis, SC, Brazil
[2] UNISUL, Programa Posgrad Adm, Florianopolis, SC, Brazil
[3] Univ Fed Santa Catarina, Programa Posgrad Engn Prod, Florianopolis, SC, Brazil
关键词
Performance Management; Human Resource Management; HRM; MCDA-C;
D O I
10.1108/IJPPM-04-2012-0039
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose - Identify the criteria/KPIs to support managers during human resource allocation based on knowledge demand, which serves as a decision support tool to help maintain organizational competitiveness. Design/methodology/approach - Human resource allocation in a project management model, based on knowledge demand and using a multi-criteria decision aiding method as an intervention instrument. Findings - Three major areas of concern were identified. In all, 76 KPIs to explain concerns associated with the values of the manager, and develop cardinal and ordinal scales for each descriptor and integrate compensation rate. Further, he was allowed to implement and evaluate the current performance of the analyzed engineer, with 44 points on a cardinal scale, and provide a model with improved actions that raised his assessment to 55,67. Originality/value - The Multi-Criteria Decision Aiding-Constructivist methodology (MCDA-C) emerges as a traditional MCDA method to support decision makers in the contexts where they have a partial understanding and wish to increase their knowledge of the consequences of their values and preferences. In addition, these managers will also need to utilize time management, as people issues in the place of other functions have been highlighted in numerous published articles over how the management of human resource allocation can influence the competitive performances of an organization.
引用
收藏
页码:735 / 757
页数:23
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