EMPLOYEE VOICE - A HUMAN-RESOURCE MANAGEMENT PERSPECTIVE

被引：47

作者：

MCCABE, DM

LEWIN, D

机构：

[1] UNIV CALIF LOS ANGELES,ANDERSON GRAD SCH MANAGEMENT,LOS ANGELES,CA 90024

[2] UNIV CALIF LOS ANGELES,INST IND RELAT,LOS ANGELES,CA 90024

[3] UNIV CALIF LOS ANGELES,HUMAN RESOURCES ROUND TABLE HEART,LOS ANGELES,CA 90024

来源：

CALIFORNIA MANAGEMENT REVIEW | 1992年 / 34卷 / 03期

关键词：

D O I：

10.2307/41167427

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This article considers two dimensions of employee voice in nonunion businesses from both a strategic and a tactical human resource management perspective. The first dimension involves the formal nonunion grievance procedure, including the ombudsman, mediation, arbitration, and internal tribunals and peer review. The second dimension focuses on participative management, which takes such forms as total quality management programs. Like nonunion grievance procedures, participative management programs provide structured mechanisms for employees to provide information to management that is potentially valuable for decision-making purposes.

引用

页码：112 / 123

页数：12

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