USER-FRIENDLY WEAPONS FOR THE COMPETITIVE FIGHT

被引：0
|
作者：
ATYEO, M
GREEN, R
机构：
来源：
BRITISH TELECOMMUNICATIONS ENGINEERING | 1994年 / 13卷
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D O I：
暂无
中图分类号：
TM [电工技术]; TN [电子技术、通信技术];
学科分类号：
0808 ; 0809 ;
摘要：
Customers say they want products and services that are easy to use - and there is good evidence that user-friendly systems delvier more benefit to both users and suppliers. However, selling user friendliness is not straightforward as it involves the subtleties of gaining competitive advantage from usability.
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页码：201 / 205
页数：5
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