IT Services Management in the Curriculum: Challenges, Realizations, and Lessons Learned

被引：0

作者：

Urbaczewski, Andrew ^{[1
]}

Venkataraman, Ramesh ^{[2
]}

Kontogiorgis, Paul ^{[3
]}

机构：

[1] Univ Michigan, Coll Business, Dept Management Studies, Management Informat Syst, Dearborn, MI 48128 USA

[2] Indiana Univ, Kelley Sch Business, Informat Syst, Bloomington, IN 47405 USA

[3] IBM Corp, IT Serv Curriculum ITSC Program Software Grp, Armonk, NY USA

来源：

COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATION SYSTEMS | 2011年 / 28卷

关键词：

ITIL; Services Management; IS Curriculum;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This panel report discussed three different ways that IT Services Management (ITSM) can be infused into the curriculum of university programs. One aspect of the panel focused on noncourse-specific means of infusing ITSM in a MSIS program, while another looked at a basic course in ITSM in the MSIS program. A final aspect described entire degree programs in ITSM and curricular support for them. Though this panel focused primarily on graduate programs, the lessons in some cases are applicable to undergraduate programs as well.

引用

页码：59 / 64

页数：6

共 50 条

[41] Challenges of the management of mass casualty: lessons learned from the Jos crisis of 2001
Kenneth N Ozoilo
Ishaya C Pam
Simon J Yiltok
Alice V Ramyil
Hyacinth C Nwadiaro
[J]. World Journal of Emergency Surgery, 8
[42] Strategic management in higher education: conceptual insights, lessons learned, emerging challenges
Tatiana Fumasoli
Myroslava Hladchenko
[J]. Tertiary Education and Management, 2023, 29 : 331 - 339
[43] Lessons Learned and Challenges of Biopesticide Usage for Locust Management-The Case of China
Li, Hongmei
Kadzamira, Mariam A. T. J.
Ogunmodede, Adewale
Finch, Elizabeth
Zhu, Jingquan
Romney, Dannie
Luke, Belinda
[J]. SUSTAINABILITY, 2023, 15 (07)
[44] PROJECT MANAGEMENT AND LESSONS LEARNED
Tull, A.
[J]. GERONTOLOGIST, 2009, 49 : 503 - 503
[45] DISASTER MANAGEMENT - LESSONS LEARNED
KLEIN, JS
WEIGELT, JA
[J]. SURGICAL CLINICS OF NORTH AMERICA, 1991, 71 (02) : 257 - 266
[46] Radiology Residency Quality Improvement Curriculum: Lessons Learned
Kadom, Nadja
Sloan, Karin
Gupte, Gouri
Golden, Louis
Coleman, Stephanie
Gupta, Avneesh
Lloyd-Baugnon, Kristen
Moses, James
[J]. CURRENT PROBLEMS IN DIAGNOSTIC RADIOLOGY, 2016, 45 (05) : 319 - 323
[47] LESSONS LEARNED IN TEACHING CULTURAL COMPETENCY ACROSS THE CURRICULUM
Al-Mateen, Cheryl S.
[J]. JOURNAL OF THE AMERICAN ACADEMY OF CHILD AND ADOLESCENT PSYCHIATRY, 2020, 59 (10): : S71 - S71
[48] Remediation in an Integrated Medical School Curriculum - Lessons Learned
Ward, Peter
[J]. FASEB JOURNAL, 2016, 30
[49] Planning and implementing an undergraduate medical curriculum: the lessons learned
Davis, MH
Harden, RM
[J]. MEDICAL TEACHER, 2003, 25 (06) : 596 - 608
[50] Payments for agrobiodiversity conservation services: An overview of Latin American experiences, lessons learned and upscaling challenges
Drucker, Adam G.
Ramirez, Marleni
[J]. LAND USE POLICY, 2020, 99

← 1 2 3 4 5 →